
| Executive Committee | Software AG |
|---|---|
|
Company Strategy & Direction High-level communication between Software AG and customer base Product & Services Outlook Insight into Software AG product directions, sales, services, marketing and pricing strategies Tactical Plans & Programs Awareness, understanding and influence upon Software AG initiatives Operational Results Information Monitor, evaluate and discuss results of Software AG initiatives, programs, products and operations |
Tactical Customer Feedback & Counsel Customer sounding board for feedback on overall Software AG direction and strategy Selling & Delivery Recommendations Customer perspective and insight into product directions and positioning, pricing, sales, services, pricing and marketing strategies Customer Insights & Perceptions Customer counsel to facilitate targeting the right customer audience, needs and interests Service Level Feedback Deliberative body for extended discussion and feedback on execution issues |
| SAGGroup | Software AG |
|---|---|
|
Software AG Relationship Cultivation An open, interactive relationship with Software AG executive and operational teams Product, Services & Programs Influence Ability to influence the content and results of Software AG initiatives Internal Software AG Insights & Interaction An understanding of Software AG strategies, processes and results |
Customer Loyalty Long-term customer commitment as a result of communication and relationship cultivation Customer Advocates & References Customer willingness to articulate positive Software AG position and build broad-based confidence Candid Customer Insight & Discussion Pragmatic, realistic tuning feedback about customer needs, markets and potential effects |